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  1. Surveys
  2. 2013
  3. April
  4. C
  5. Clothing - Quality Assurance and Fit
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Exit Survey
 
 
Hi again! Thanks for your time today. As our valued customer, we appreciate your feedback. These answers will help us improve your overall shopping experience, so please provide your honest opinions. All information will be kept confidential. The survey should only take you about 5-7 minutes. When you’re done, you will earn 20% off your next purchase at The Children's Place!
 
 
 
* Which department at The Children's Place do you stop in for your child?
 
Newborn (Girl)
 
Newborn (Boy)
 
Baby Girl
 
Baby Boy
 
Big Girl
 
Big Boy
 
 
Typically on my child, Clothing at The Children's Place fits
Too Small Just Right Too Big
* Fit
-
 
 
 
* In the last month, have you bought pants/bottoms/jeans from The Children's Place?
 
Yes
 
No
 
 
On my child, The Children's Place pants/bottoms/jeans are
Too Short Just Right Too Long
* Length
-
 
 
On my child, The Children's Place pants/bottoms/jeans are
Too Tight Just Right Too Loose
* Fit
-
 
 
 
* In the last month, have you bought tops/shirts from The Children's Place?
 
Yes
 
No
 
 
On my child, The Children's Place tops/shirts are
Too Short Just Right Too Long
* Length
-
 
 
On my child, The Children's Place tops/shirts are
Too Tight Just Right Too Loose
* Fit
-
 
 
 
* In the last month, have you bought dresses/skirts from The Children's Place?
 
Yes
 
No
 
 
On my child, The Children's Place dresses/skirts are
Too Short Just Right Too Long
* Length
-
 
 
On my child, The Children's Place dresses/skirts are
Too Tight Just Right Too Loose
* Fit
-
 
 
 
* Have you purchased clothing for your child from Old Navy in the last six months?
 
Yes
 
No
 
 
 
* Compared to Old Navy, The Children's Place clothing fits
 
Bigger
 
Smaller
 
About the same
 
I don't know
 
 
 
* Have you purchased clothing for your child from Target in the last six months?
 
Yes
 
No
 
 
 
* Compared to Target, The Children's Place clothing fits
 
Bigger
 
Smaller
 
About the same
 
I don't know
 
 
Have you, if ever, experienced the following after wearing denim jeans from The Children's Place?
After 1 wear 2-3 wears 4-5 wears 6 wears or more Never N/A
* Shrinking after washing
* Fabric tearing
* Zipper breaking/malfunctioning
 
 
Have you, if ever, experienced the following after wearing graphic tees from The Children's Place?
After 1 wear 2-3 wears 4-5 wears 6 wears or more Never N/A
* Shrinking after washing
* Colors fading after washing
* Images cracking/peeling after washing
 
 
Have you, if ever, experienced the following after wearing a skirt or dress from The Children's Place?
After 1 wear 2-3 wears 4-5 wears 6 wears or more Never N/A
* Shrinking after washing
* Colors fading after washing
* Seam opening after washing
 
 
Compared to other retailers, like Old Navy or Target, how would you rate the overall quality of The Children's Place products?
Better About the same Not as good Not sure
* Denim Jeans
* Graphic Tees
* Skirts and Dresses
 
 
 
Do you have any other comments for The Children's Place about the fit and quality of clothing?
   
 
 
 

Just For The Record

The following demographic questions are to make sure we listen to all types of customers. All answers will be kept confidential.
 
 
* What is your age?
   
 
 
 
* What is your gender?
 
Female
 
Male
 
 
What are the ages & genders of the children you purchase clothing for?

Please check all that apply

Boy Girl N/A
* 0-12 months
* 1-3 years old
* 4-6 years old
* 7-10 years old
* 11-13 years old
 
 

* Roughly speaking, in what range does your total annual family income fall?
 
Under $25,001
 
$25,001-50,000
 
$50,001-75,000
 
$75,001-100,000
 
$100,001-125,000
 
Over $125,000
 
Prefer not to answer
 
 
 
Are you of Hispanic, Latino, or Spanish origin?
 
Yes
 
No
 
 
 
What is your Hispanic, Latino, or Spanish origin?
 
Mexican
 
Puerto Rican
 
Cuban
 
Dominican
 
Prefer not to answer
 
Other
 
 
 

* Which of the following categories best describes your ethnic background?
 
Caucasian/White
 
African American
 
Asian
 
American Indian
 
Prefer not to answer
 
Other