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  1. Surveys
  2. 2013
  3. February
  4. C
  5. CNU_Existing_Active_Instl
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Questions marked with an * are required Exit Survey
 
How would you rate CashNetUSA on the following:
Very Satisfied Satisfied Unsatisfied Very Unsatisfied
* Website Usability
* Customer Service
* Borrowing Costs
* Funding Speed (time it takes to receive funds)
* Overall Experience
 
 
* Which of the following non-CashNet financial products have you used in the past 6 months? (select all that apply)
 
Unsecured Bank Loan
 
Mortgage
 
Auto Insurance
 
Prepaid Debit Card
 
Credit Card
 
Secured Credit Card (requires down payment)
 
None of the above

 
Which factors were most important in deciding to get a secured credit card?
Very Important Important Not Important
* Building positive credit
* Having access to additional funds
* Avoiding bank account overdrafts
 
 
 
* Do you intend to get a secured credit card (requires down payment) in the next 6 months?
 
Very Likely
 
Likely
 
Not Likely
 
Very Unlikely
 
 
 
* Do you intend to get a prepaid debit card in the next 6 months?
 
Very Likely
 
Likely
 
Not likely
 
Very Unlikely
 
 
How likely would you use the following products if CashNetUSA began offering them?
Very Likely Likely Possibly Not Likely
* Prepaid Debit Card
* Secured Credit Card (requires down payment)
* Discount Auto Insurance
* Online Tax Preparation
* Bank Overdraft Protection (automatically fund your account when balance runs low)
 
 
 
How else could we improve our products and services?