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Surveys
2013
February
C
CNU_Existing_Winback_OEC
CNU_Existing_Winback_OEC
0%
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How would you rate CashNetUSA on the following:
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
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Website Usability
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Customer Service
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Borrowing Costs
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Funding Speed (time it takes to receive funds)
*
Overall Experience
Why haven't you applied for a CashNetUSA loan in the past few months? (select all that apply)
I haven't needed to borrow
I prefer a competitor's service
Your loan product is too expensive
I no longer have a checking account (am not eligible)
None of the above
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Which of the following non-CashNet financial products have you used in the past 6 months? (select all that apply)
Unsecured Bank Loan
Mortgage
Auto Insurance
Prepaid Debit Card
Credit Card
Secured Credit Card (requires down payment)
None of the above
Which factors were most important in deciding to get a secured credit card?
Very Important
Important
Not Important
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Building positive credit
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Having access to additional funds
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Avoiding bank account overdrafts
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Do you intend to get a secured credit card (requires down payment) in the next 6 months?
Very Likely
Likely
Not Likely
Very Unlikely
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Do you intend to get a prepaid debit card in the next 6 months?
Very Likely
Likely
Not likely
Very Unlikely
How likely would you use the following products if CashNetUSA began offering them?
Very Likely
Likely
Possibly
Not Likely
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Prepaid Debit Card
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Secured Credit Card (requires down payment)
*
Discount Auto Insurance
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Online Tax Preparation
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Bank Overdraft Protection (automatically fund your account when balance runs low)
How else could we improve our products and services?
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