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  2. 2010
  3. July
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  5. Cogent Performance Survey
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This questionnaire was completed by:
Full Name : 
Company Name : 
Phone Number : 
Email Address : 
 
 
 
Did COGENT meet your requirements and standards?
 
Exceeded our requirements and standards
 
Yes
 
Minimally
 
Hardly
 
 
 
Were you satisfied with the overall experience you received from COGENT?
 
Extremely satisfied
 
Satisfied
 
Partly satisfied
 
Not satisfied at all
 
 
 
Did COGENT deliver on-time with respect to the contractual schedule?
 
Definitely
 
Generally
 
Hardly
 
 
 
How was COGENT’s response to project issues and questions?
 
Great, they were open-minded and adapted easily to any issues that occurred
 
Good
 
Satisfactory
 
Poor
 
 
Rate on a scale ranging from 1-5 (1 = lowest, 5 = highest)
1 2 3 4 5
Assess COGENT's on-time delivery with respect to the contractual schedule.
If you had COGENT staff at your facility for installation and or commission, gauge their performance.
Indicate the value of service delivered.
How likely are you to do businesses with COGENT again?
Overall has COGENT positively contributed to your organization?
 
 
 
Would you recommend COGENT to others?
 
Yes
 
No
 
 
 
What would you change about COGENT’s services and business to improve your overall experience and satisfaction?
   
 
 
 
Additional comments and recommendations:
   
 
Cogent Industrial Technologies
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