Compliance Satisfaction

In your most recent Compliance experience, how did you contact the Compliance Officer?

Email

Telephone

In person

Other

If you called on the phone, how quickly did you get a response?

Immediately

I left a message

N/A

If you contacted Compliance via email, how long did it take you to get a response?

What was the date you contacted Compliance?

Overall, how would you rate your satisfaction with Compliance Officer

About how long did it take to get this problem resolved?

Immediate resolution

Less than a day

Between 2-3 days

Between 3-5 days

More than a week

The problem is still not resolved

How knowledgeable was the Officer of the subject?

Extremely knowledgeable

Very knowledgeable

Somewhat knowledgeable

A little knowledgeable

Not at all knowledgeable

How respectful was the Officer?

Extremely respectful

Very respectful

Somewhat respectful

A little respectful

Not at all respectful

Were your concerns addressed to your satisfaction by the Officer?

Yes

No

What facility do you represent?