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  5. Coupon Test Market - April 2013

Coupon Test Market - April 2013

Free Standing Insert Coupon Test Market
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You are invited to participate in our survey to gain feedback on the FSI coupon test. It will take approximately 10 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Suzanne Thibodeau at 905-339-5727 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Are you a manager or an owner?
 
Owner
 
Manager
 
 
 
Where is your restaurant located?
 
Ontario
 
British Columbia
 
Manitoba
 
New Brunswick
 
Quebec
 
 
 
Which register system does your restaurant operate with?
 
Panasonic Touch
 
Fingerprints
 
Panasonic 5500
 
Panasonic 7500
 
Other
 
 
 
 
Did your team members have any difficulties applying the coupon PLU numbers within your POS system?
 
Yes
 
No
 
 
 
If your restaurant received digital or mobile coupons, did you restaurant have any difficulties processing these coupons?
 
My restaurant did not receive any digital coupons
 
Yes
 
No
 
 
 
Of the guests redeeming coupons, please estimate how many returned multiple times to redeem more coupons?
 
100% of guests redeemed more than one coupon
 
75% of guests redeemed more than one coupon
 
50% of guests redeemed more than one coupon
 
25% of guests redeemed more than one coupon
 
No guests redeemed more than one coupon
 
 
 
When processing the coupons, did your team members use the PLU number from the coupon or from the quick reference card provided?
 
PLU on the coupon
 
PLU on the quick reference card
 
 
 
Was the training guide effective for training your team members?
 
Yes
 
No
 
 
 
What suggestions would you have for the training guide?
   
 
 
 
Did the program create excitement for your guests?
 
Yes
 
No
 
 
 
Did the program create excitement for your team members?
 
Yes
 
No
 
 
 
What changes or suggestions would you have for this program to be successful if launched?