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  1. Surveys
  2. 2015
  3. May
  4. C
  5. CSAT Survey- P&G
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Exit Survey
 
 
Welcome to the Forest Business Care CSAT survey The purpose of this survey is to obtain feedback on your recent experience with the ....................We value your input and encourage you to complete this survey. ....... Please rate each of the following questions on a scale of 1 to 5, with 5 being the highest satisfaction and 1 the lowest, as indicated below: Rating scale: 1 - Extremely Dissatisfied, 2 - Not Satisfied, 3 - Satisfied, 4 - Very Satisfied, 5 - Extremely Satisfied
 
 
 
 
Quality of DSMHelp Desk communication
 
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1- Extremely dissatisfied, 2- Not Satisfied, 3- Satisfied, 4- Very Satisfied, 5- Extremely Satisfied
 
 
 
DSMHelp Desk acted proactively and displayed Ownership
 
 
1- Extremely dissatisfied, 2- Not Satisfied, 3- Satisfied, 4- Very Satisfied, 5- Extremely Satisfied
 
 
 
DSMHelp Desk was responsive and knowledgeable
 
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1- Extremely dissatisfied, 2- Not Satisfied, 3- Satisfied, 4- Very Satisfied, 5- Extremely Satisfied
 
 
 
Incidents were resolved with urgency and quality
 
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1- Extremely dissatisfied, 2- Not Satisfied, 3- Satisfied, 4- Very Satisfied, 5- Extremely Satisfied
 
 
 
I rate your overall service experience
 
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1- Extremely dissatisfied, 2- Not Satisfied, 3- Satisfied, 4- Very Satisfied, 5- Extremely Satisfied
 
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