CSDCU MSR Survey

* From your transaction receipt, please tell us the Date & Time, and Teller Initials. IE: 02/02/15 13:59:06 MT TLR

* Was your transaction done correctly?

Yes

No

Comments:

* Were you thanked for your business and for visiting CSDCU?

Yes

No

Don't remember

Comments:

If you use another financial institution, please indicate the main reason below:

Inconvenient hours

Poor service on existing accounts

Slow loan approval

Too difficult to switch accounts

Deposit rates not competitive

ATMs not convenient

Fees too high

Use products or services not offered by CSDCU

Other - Please specify

* Did our employee call you by name?

Yes

No

Don't remember

Comments:

* In general, how satisfied are you with the employees you interacted with?

Extremely satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Extremely dissatisfied

* How eager were the customer service representatives to help you?

How likely are you to recommend our company?

* Did you know that CSDCU offers the following products and services?

FREE Auto Loan Refinances?

Over 33,000 Surcharge-FREE ATMs nationwide?

FREE Online Billpay with e.statements?

FREE Mobile Banking?

Over 5,400 Shared Branches that CSDCU member can use for FREE?

FREE Checking (No Minimum Balance, No Monthly Service Fee, No Mobile Banking Fee, No Debit Card Fee, No Internet Banking Fee, No Online Billpay Fee, No Fee to Call CSDCU Employees)?

To enter our $50 Visa Gift Card drawing, please enter the following information:

* First Name :
* Last Name :
* Phone :
* Email Address :