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CUSTOMER COMPLETE JOB

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Exit Survey
 
 
This Survey has been created to solicit feedback on your project, to identify how the project was conducted. This survey is meant to capture lessons learned from the project while they're fresh in people's mind. This survey focuses on the actions -- not people - to identify what worked, what did not work, and identify areas for improvement. One of our key goals is to deliver our projects as efficiently and professionally as possible.

Your assistance is invaluable to continue to review and improve.The results will be compiled, and discussed in detail at the Post-Project Meeting.

The results will also be summarized in a Post Project History document, and recommendations will be passed on to future teams. The feedback we receive from the survey can help point to particular areas that should get special exploration in the group meeting, and identify potential areas for process improvement.

We appreciate you time is valuable and have kept this survey as brief as practical.

 
 
 
PROJECT NAME (Optional)
   
 
 
 
YOUR NAME (Optional)
   
 
 
 
How satisfied are you with your finished project?
 
Extremely
 
Very
 
Moderately
 
Slightly
 
Not at all
 
 
How satisfied are you with the following:
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
Project Administration
Drafting
Project Management
Quality of Installation
Training
 
 
 
Did we Co-ordinate our work with other trades?
 
Always
 
Most of the time
 
About half the time
 
Once in a while
 
Never
 
 
 
Was the information provided by our team accurate and concise? 
 
Always
 
Most of the time
 
About half the time
 
Once in a while
 
Never
 
 
 
What would you say is our greatest strength.
   
 
 
 
What are do you think we should focus on improving and why?
   
 
Post Project Review 2015
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