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On a scale from 1 to 4, 4 being the most positive, how would you rate your most recent experience with the customer service at Williams Nursery?
 
1
 
2
 
3
 
4
 
 
 
Was your representative willing to help you locate desired products?
 
Very willing
 
Somewhat willing
 
Not very willing
 
Not willing at all
 
 
 
Was your representative helpful in answering any questions you had?
 
Very helpful
 
Somewhat helpful
 
Not very helpful
 
Not helpful at all
 
 
 
How likely are you to purchase products from Williams Nursery in the future?
 
Very Likely
 
Somewhat Likely
 
Unsure
 
Not likely at all
 
 
 
On a scale from 1 to 4, 4 being the most positive, how would you rate the overall customer service at Williams Nursery?
 
1
 
2
 
3
 
4
 
 
 
How would you prefer to be contacted in the future?
 
Email
 
Telephone
 
Mail
 
Do not contact me
 
 
 
Would you like one of our customer service representatives to contact you?
 
Yes
 
No
 
 
 
Are there any additional comments you would like to add?
 
 
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