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How often do you request feedback from your customers?
 
Monthly
 
Quarterly
 
Annually
 
Other
 
 
 
How satisfied are you with your customer feedback process?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
 
Do you have a central location to store your customer feedback?
 
Yes
 
No
 
Not sure
 
 
 
Do you actively promote your customer feedback on your main website?
 
Yes
 
No
 
Not sure
 
 
How important is customer feedback to your company?
Very Important Somewhat Important Not Important At All
 
 
 
 
Do you currently monitor your reviews on the web? (i.e. Yelp, iTunes, Google, Facebook, etc.)
 
Yes
 
No
 
Not sure
 
 
 
Would you be willing to reward customers who provide feedback?
 
Yes
 
No
 
Not sure
 
 
 
Do you currently promote positive feedback on your social channels? (i.e. Facebook, Twitter, etc.)
 
Yes
 
No
 
Not sure
 
 
 
Would you be interested in an automated way to collect customer feedback?
 
Yes
 
No
 
Not sure
 
 
 
Would you be interested in a free 30 day trial of ReviewPush?
 
Yes
 
No
 
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