Customer Orientation

Questions marked with an * are required

Dear respondent,

This survey is conducted to examine customer orientation in co-operatives in Nepal. For acquiring useful information for the purposes of my Bachelor’s Thesis work, your participation will be appreciated. Please, fill in this questionnaire by indicating the most appropriate choice from your point of view. In section 5, please write your own views and comments. The information acquired through this questionnaire will be treated as confidential information and anonymously.
Thank you for your cooperation.

Yours faithfully,
Bishal Aryal

* Age

* Sex

Male

Female

* Occupation

1 How long have you been the customer of this co-operative organization?

Less than 1 year

More than 1 year

2 Are you satisfied with the services provided by co-operatives in Nepal?

3 Does your co-operative organization offer competitive interest rates in your opinion?

4 Would you recommend this co-operative organization to your friends, relatives or associates?

5 What services and facilities do you want the cooperative to offer or change?

6 Any suggestions for the company?