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  1. Surveys
  2. 2013
  3. February
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
How were our services
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Price
Service
Billing Method
Safety
Service Quality
 
 
 
Would you use this service again?
 
Yes
 
No
 
 
Were you satisfied with our Customer Representatives performance in the following areas:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Offered to put away your items
Whore the proper attire
 
 
Did our customer service representative offer the following services?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Offered to unpack your items
Offered to put away your items
Offered to wash you fruits and vegetables
Cover their shoes before entering the home
 
 
 
The customer services representative was dressed appropriately and looked like he or she belonged to National Concierge Services.
 
Yes
 
No
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
What are your preferences?
Yes No
Have your groceries unpacked
Have your items put away
Have your wash fruits and vegetables
 
 
 
Overall how would you rate our services?
 
Very bad
 
Bad
 
Neutral
 
Good
 
Very good
 
 
 
How did you find out about National Concierge Services?
 
Friend or Family member
 
The internet
 
A poster
 
Other