Customer satisfaction

Hello:
You are invited to participate in our survey [Masters degree project]. In this survey, approximately [200] people will be asked to complete a survey that asks questions about [customer satisfaction]. It will take approximately [10] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Donald Moraba ] at [0762640902] or by email at the email address specified below.

[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

Are you a customer or retailer? Please select an option below

This Store is:

This store has:

This store’s merchandise & service materials are:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
visually appealing (e.g. shopping bags, catalogs, communication materials, statements & receipts)

This store’s merchandise are:

This store has:

Employees of this store appear to be:

This store’s clothes’ pricing are: