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  1. Surveys
  2. 2013
  3. June
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
How satisfied are you with the time it takes for Legal Copy Services to obtain a signed authorization?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How satisfied are you with the time it takes Legal Copy Services to issue a subpoena once a signed authorization is received?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How satisfied are you with the time it takes Legal Copy Services to make your records available to you once they have been received?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
Overall, how satisfied are you with Legal Copy Services turnaround time?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How satisfied are you with the ease of use of the order entry process on the Legal Copy Services website?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How user friendly would you rate the Legal Copy Services website?
 
Very User Friendly
 
User Friendly
 
Neutral
 
Not User Friendly
 
Not User Friendly At All
 
 
 
What additional functions would you like to see on the Legal Copy Services website?
   
 
 
 
How would you compare the overall ease of use of Legal Copy Services website to other copy services websites?
 
Much Easier to Use
 
Somewhat Easier to Use
 
Neutral
 
Not Much Easier to Use
 
Not Easier to Use at All
 
 
Please take a moment to tell us about your experience with your Legal Copy Services Account Manager.
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A
My Legal Copy Services account manager is knowledgeable and professional.
I feel like I have a good personal relationship with my Legal Copy Services account manager.
My Legal Copy Services account manager is making a positive contribution to my business.
My Legal Copy Services account manager responds to my inquiries in a timely manner.
Overall, I am very satisfied with my Legal Copy Services account manager.