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Surveys
2015
April
C
Customer Satisfaction
Customer Satisfaction
0%
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Hello:
Thank you for giving us the oppertunity to serve you better. Please take a few minutes to tell us about the service you recived. We appreciate your business and want to make sure we are meeting your expectations. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn how we can exceed your expectations.
Your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact Jenny on 4573 6181or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Did you recieve a warm and sincere greeting?
Yes
No
Was your enquiry answered in a timely manner?
Yes
No
Based on the experience you received, how likely are you to recommend us to other Schools, Friends or Family?
Definitely will
Proabably will
Probably will not
Definitely will not
How satisfied where you with the Driver and Vehicle's Presentation?
Poor
Fair
Good
Excellent
Would you like to offer any other comments to help us continually improve the service we provide to you.
In thinking about your most recent experience with Good az Gold Tours and Shire Coaches, was the quality of customer service you received:
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
Do you have any suggestions for improvement?
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