customer satisfaction

How would you rate your overall level of satisfaction with us?

Highly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Highly dissatisfied

Comment:

How likely are you to continue using our products?

Have you ever recommended us to others?

No, never recommended

Have recommended once or twice

Have recommended several times

How likely are you to continue doing business with us?

How likely you would recommend our products to a friend or colleague?

How satisfied were you with your last interaction with our company?

Extremely satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Extremely dissatisfied

How helpful is our company with your needs or questions?

In general, how satisfied are you with the employees you interacted with?

Extremely satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Extremely dissatisfied

How knowledgeable were the customer service representatives you interacted with?

Extremely knowledgeable

Very knowledgeable

Moderately knowledgeable

Slightly knowledgeable

Not at all knowledgeable