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Your Organization's Name :
   
 
 
 
Your Name :
   
 
 
 
Your Designation :
   
 
 
 
How long have you done business with Sterlite?
 
Less than 1 year
 
1-5 years
 
6-10 years
 
More than 10 years
 
 
 
How often do you purchase our product?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
What aspect of the product are you most satisfied with?
 
Availability
 
Price
 
Quality
 
Delivery
 
Customer service
 
Other
 
 
 
 
Phosphoric acid procured is used for which end product in your company?
 
DAP/NP/NPK
 
Mineral supplements
 
Industrial maintenance
 
Biological treatment process
 
Other
 
 
 
 
Is our acid quality in line with your requirement, if not please specify characteristics which we need to look into
   
 
 
If a quality issue arises,our company strives to make sure it is quickly and appropriately resolved.
Strongly agree Agree Neutral Disagree Strongly disagree
 
 
 
With respect to order and delivery, please respond to the following.
Strongly agree Agree Neutral Disagree Strongly disagree
Once payment is done, orders are processed quickly.
Information regarding the status of pending deliverables is apprised by the point of contact as and when required.
Changes to promised delivery dates are communicated to me before hand.
There is no compromise in the quantity of acid received.
 
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