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| The way your telephone call was handled:
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| The promtness with which you were greeted:
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| Ease of viewing dealers inventory:
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| Overall rating of the dealership:
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Please rate the performance of your SALES CONSULTANT on each of the following:
A). Treated you with courtesy and respected your time
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| B). Appearance of your SALES CONSULTANT
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| C). Knowledge of the Lexus models and features
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| D). Sales Consultants handling of test drive
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