This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2014
February
C
Customer Satisfaction Survey
Customer Satisfaction Survey
0%
Hi!
As part of our customer feedback and consultant evaluation process we kindly ask you to answer a few questions about our performance and customer service.
Your response will be highly appreciated.
Overall, I am very satisfied with the way the Akselera performed on this project.
Strongly disagree
Somewhat disagree
Neither agree or disagree
Somewhat agree
Strongly agree
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
service representatives (CSRs) are well trained.
Company
service representatives (CSRs) are well supervised.
Company
service representatives (CSRs) adhere to professional standards of conduct.
Company
service representatives (CSRs) act in my best interest.
Company
Overall, I am satisfied with the service representatives (CSRs).
Company
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
The account manager is knowledgeable and professional.
Company
I feel like I have a good personal relationship with the account manager.
Company
The account manager is making a positive contribution to my business.
Company
The account manager responds to my inquiries in a timely manner.
Company
Overall, I am very satisfied with the account manager.
Company
What would be your top reason for being very satisfied with [Company] service representatives?
What would be your top reason for being very satisfied with [Company] account manager?
Compared to how you felt about [Company] before this project, what would you now say is the likelihood of completing another project with [Company]?
better, based on performance
about the same
worse, based on performance
Considering the overall value of the project you paid for, was it
an exceptional value, worth more than you paid for it
a good value, worth about what you paid for it
a poor value, worth less than you paid for it
Thank you for completing our survey.
Loading...
close
Loading...
Close
qpweb1.questionpro.net