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  2. 2014
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  5. customer satisfaction survey
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Exit Survey
 
 
Please comment on how our online support treated you.
   
 
 
 
Please offer any suggestion that can help us serve you better.
   
 
 
 
What is your date of birth?
 
 
 
Please offer any suggestion or comment you may have. Your input is greatly appreciated.
 
 
 
Please rank (1-3) the following in order of interest:
Online shopping
website useability
overall experience
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
 
How often do you purchase items online?
 
Once a year
 
More then two times a year
 
Once a month
 
Weekly
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall