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Surveys
2015
July
C
customer satisfaction survey
customer satisfaction survey
Customer Satisfaction Survey
0%
Exit Survey
We deeply appreciate if you could fill in the questionnaire as per below for our improvement of the products and services in the future . Your cooperation will be highly appreciated. Thank you.
Company name
Name
Position
Contact no.
Email
Business type :
O.E.M
Education
System Integrator
Service Provider
Trading
End User
Other
Are you existing customer of I-Linear Automation?
YES
NO
Please select your current purchase or your interest product's brand
Mitsubishi Electric (Automation System)
Koganei (Pneumatic System)
Autonics (Sensor & Controller)
Nitta (Tubing and Fittings & Hydraulic Hose)
Other
Please evaluate the characteristics of our products.
Very Satisfy
Satisfy
Neutral
Unsatisfy
Quality
Features & benefits
Purchase experience
After purchase service
Installation/ first use experience
Usage experience
Please evaluate the characteristics of our company's service and support.
Very Satisfy
Satisfy
Neutral
Unsatisfy
Product knowledge
Technical support
Material support (eg. Catalog, brochures)
Staff performance
Response time
Please choose the most effective way for you to recognize our products and services?
Exhibition
Product Seminar
Customer visit
Product Seminar
Phone Calling
SMS
Company Website
E-commerce Website
E-mail
Social media (Youtube, Facebook...)
Product Brochure
Online Advertising (Panpages, Infopages...)
Advertising Directory (Printed Copy)
Other
Opinions
Product's improvement in the future is expected. What is you opinion?
Agree
Disagree
What aspect of our products and service could be improved or other comments?
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