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Surveys
2015
August
C
Customer Satisfaction Survey
Customer Satisfaction Survey
Customer Satisfaction Survey
0%
Exit Survey
We deeply appreciate if you could fill the questionnaires as per below for our improvement of the products and services in the future. Your cooperation will be highly appreciated. Thank you.
Personal Detail
*
Company Name
:
*
Name & Position
:
*
Phone
:
*
Email Address
:
*
Business Types
O.E.M
System Integrator
Trading
End User
Education
Service Provider
Other
*
Are you existing customer of I-Linear Automation?
YES
NO
*
Please select your current purchase or your interest product's brand.
Mitsubishi Electric (Automation System)
Koganei (Pneumatic System)
Autonics (Sensor &Controller)
Nitta (Tubings and Fitting & Hydraulic Hose)
Other
Please evaluate the characteristics of our products.
Very Satisfy
Satisfy
Neutral
Unsatisfy
*
Quality
*
Features &Benefits
*
Purchase Experience
*
After Purchase Service
*
Installation
*
Usage Experince
Please evaluate the characteristics of our company's service and support.
Very Satisfy
Satisfy
Neutral
Unsatisfy
*
Product Knowledge
*
Technical Support
*
Material Support (eg. catalog, brochure)
*
Staff Performance
*
Response Time
*
Please choose the most effective way for you to recognize our product and services.
Exhibition
Product Seminar
Customer Visit
Product Demonstration
Phone Calling
SMS
Company Website
E-commerce Website
E-mail
Social Media ( Youtube, Facebook...)
Product Brochure
Online Advertising (Panpages, Infopages...)
Advertising Directory (Printed Copy)
Other
*
Product's improvement in the future is expected. What is your opinion?
Agree
Disagree
What aspect of our product and service could be improved or other comments?
COPYRIGHT © 2015 I-LINEAR AUTOMATION SDN BHD. ALL RIGHTS RESERVED.
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