This free survey is powered by
  1. Surveys
  2. 2015
  3. June
  4. C
  5. Customer Satisfaction Survey for your Order

Customer Satisfaction Survey for your Order

0%
Exit Survey
 
How would you rate the following
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Ease of placing the order with Proactive
Proactive's team coordination with you during the entire delivery process
 
 
 
Was the delivery of products, software and service contracts in line with what was committed?
 
Yes
 
No
 
 
 
Was the Basic Installation Services delivered by our engineers in line with your expectations?
 
Yes
 
No
 
 
 
Considering the support and services you receive form Proactive, will you buy again from Proactive?
 
Yes
 
No
 
Other
 
 
 
How would you expect your IT budget to change in the next 12 months?
 
Increase Substantially
 
Increase Somewhat
 
Stay About the Same
 
Decrease Somewhat
 
Decrease Substantially
 
Don't Know/Not Enough Experience
 
 
 
What are your company's top three IT investments for the next 12 months?
 
Core (Routing/Switching)
 
Data Center
 
Mobility
 
Network Services
 
Video and Collaboration
 
Security
 
Telepresence
 
Other
 
 
 
Any feedback you can offer to help us improve?
   
 
 
 
How would you rate the overall experience of placing the Cisco order on Proactive?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
Don't Know/
 
Not Enough Experience