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To provide a better service to our valued customer, please kindly complete this survey.
 
 
 
Company name:
   
Contact person:
   
 
 
 
Product Quality & Complaint Handling
 
 
 
1.The general impression on our quality service
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Applicable
 
 
 
2. Our complaint handling reponse
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Applicable
 
 
 
3.The corrective action after complaint
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Applicable
 
 
 
Sales & Marketing
 
 
 
Please rate your level of satisfaction with our sales representative in the following areas:
 
 
 
1.Responsiveness
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
Not Applicable
 
 
 
2. Professionalism
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
Not Applicable
 
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