This free survey is powered by QUESTIONPRO.COM
0%
Exit Survey »
 
 
Please rate your overall satisfaction level with how we handled the process of your custom order(s).
 
Exceed my expectations
 
met my expectations
 
could have done better
 
below my expectations
 
extremely dissatisfated
 
I can't recall
 
 
 
Overall, how satisfied are you with the item(s)of your custom order?
 
Exceed my expectations
 
met my expectations
 
could have done better
 
below my expectations
 
extremely dissatisfated
 
I can't recall
 
Other
 
 
 
 
Please rate your satisfaction level with the condition of your purchased item when you received it.
 
Exceed my expectations
 
met my expectations
 
could have done better
 
below my expectations
 
extremely dissatisfated
 
I can't recall
 
Other
 
 
 
 
Did your custom order arrive within the time frame that we had promised you?
 
Yes
 
No
 
I can't recall
 
 
 
Did you receive a phone call from our custom service representative to let you know that your order is ready for pick-up at the store?
 
Yes
 
No
 
I can't recall
 
Other
 
 
 
 
Was our in-store customer service representative helpful when assisting you with your purchase?
 
Yes
 
No
 
I can't recall
 
Other
 
 
 
 
After receiving your purchased item(s), if you called back to the store for questions or compliant(s)about your custom order, how satisfied were you with how our in-store customer service representatives handled your issue(s)?
 
Exceed my expectations
 
met my expectations
 
could have done better
 
below my expectations
 
extremely dissatisfated
 
I can't recall
 
Other
 
 
 
 
How satisfied were you with the color selection of your custom order?
 
Exceed my expectations
 
met my expectations
 
could have done better
 
below my expectations
 
extremely dissatisfated
 
I can't recall
 
Other
 
 
 
 
How likely are you to make another custom order with us in the next six month?
 
definitely
 
very likely
 
maybe
 
not likely
 
Other
 
 
Thank you very much!
Survey Software Powered by QuestionPro Survey Software