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  1. Surveys
  2. 2012
  3. December
  4. C
  5. Customer Service
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Hello:
You are invited to participate in our survey to help us improve our serices. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Julie Hague at 417-555-5555 or by email at the email address specified below.

[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How did you hear about our business?
 
Internet
 
Word of Mouth
 
Facebook
 
Paper
 
Other
 
 
 
 
How was your shopping experience?
 
Best Ever!!
 
Better than Average
 
Average
 
Worse than Average
 
Horrible
 
 
 
How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
Do you feel the personnel was knowledgeable and helped you find what you were looking for?
 
Yes
 
No
 
 
 
What product(s) did you purchase from us?
 
Embroidery
 
Printing
 
Bridal
 
Prom
 
Other
 
 
 
Please rate the following:
Selection
Customer Service/Personnel
Prices
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
Thank you for participating in our survey. Your opinion is very important to us. For helping us please take an additional 10% off your next purchase. Use coupon code SURVEY to take discount either online or in store.
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