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Hello:
You are invited to participate in our survey. In this survey, you will be asked to complete a survey that asks questions about your customer service experience. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nathan Pratt at 417-867-5309 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
How would you rate your Customer Service Experience?
 
Poor
 
Tolerable
 
Indifferent
 
Good
 
Very Good
 
 
 
How would you rate the knowledge level of your Customer Service Representative?
 
Poor
 
Mild
 
Indifferent
 
Good
 
Very Good
 
 
 
Did your representative answer your question completely and professionally?
 
Yes
 
No
 
 
 
Did any issues that you may have had get resolved?
 
Yes
 
No
 
 
 
Would you recommend our company to others?
 
Yes
 
No
 
 
 
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