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Dear Customer:



Team Nexagen, wants to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,


The Nexagen Team
 
 
 
In evaluating your most recent customer service experience, was the quality of service you received:
 
Very poor
 
Somewhat unsatisfactory
 
About average
 
Very satisfactory
 
Superior
 
 
 
Please describe if there is any particular aspect of the Nexagen technical service experience that stood out:
   
 
 
 
If you experienced any issues or problems with Nexagen technical services, how would you rate how the problem was resolved:
 
Very poor
 
Somewhat unsatisfactory
 
About average
 
Very satisfactory
 
Superior
 
N/A
 
 
 
The selected personnel were helpful and informational.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Team Nexagen handled our requests in a timely and efficient manner.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Nexagen service representatives were very knowledgeable.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing services in the future.



If you have any comments or concerns about this survey please Contact: -

Nexagen

1050 Hardees Dr.

Aberdeen MD, 21001