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  1. Surveys
  2. 2011
  3. March
  4. C
  5. Customer Survey
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Hello:

You are invited to participate in our Customer Satisfaction Survey. In this survey, we would like to ask questions regarding our services. It will only take a few minutes to complete survey.

Your participation in this survery is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions and concerns.

If you have questions at any time about the survey or the procedure, you may contact your Customer Service Manager directly. They will be more than happy to assist you.

Thank you very much for your time and support.

Regards,
MicroProbe, Inc.
 
 
 
Today's Date
 
 
 
Name
   
 
 
 
How would rate our Feasibility response time for new devices?
 
Excellent
 
Good
 
Fair
 
Poor

 
 
 
Would you say your experience with your Customer Service Manager is:
 
Very pleasant
 
Somewhat pleasant
 
Neither pleasant or unpleasant
 
Somewhat unpleasant
 
Very unpleasant

 
 
 
How would rate the Quality of MicroProbe's Product?
 
Excellent
 
Good
 
Fair
 
Poor

 
 
 
How would you rate the support our Field Service Engineers provide?
 
Excellent
 
Good
 
Fair
 
Poor

 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
MicroProbe's Website
Product Services
Overall
 
 
 
Please provide additional comments for all Fair and Poor ratings:
   
 
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