Data Protection Survey

What Payment methods do you offer customers at your station?

Credit Card

Cash

Bank Transfer

Other

If Credit Card payments are one of your payment methods, are you using a POS machine or a Zip Zap machine?

POS Machine

Zip Zap Machine

Both

Are your front line staff aloowed to (Select all that apply to your staff)?

Keep their mobile phones on the desk

Use any USB devices

Have paper or a note pad on their desk

At the end of the day (shift), do you shred any paper?

Yes

No

What do your consultants do when they receive Credit Card payments? (Select all that apply)?

Nothing, it is handled by Finance

Keep till the end of the shift

Immediately provide the copies to Finance

Keep copies till they have enough to forward to Finance

Other

For Credit Card payments... Does your POS machine have a password?

Yes, if Yes who has access to the password (Answer in other)

No

Other

Who in the office prints the payment (Credit Card) reports?

Do your office use a Zip Zap machine imprint as a back up?

Yes

No

Do your office receive email / faxes from customers with Credit Card details?

Yes

No

Do your consultants enter Credit Card details as it is given to them on the system or write it down first before entering the data?