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2015
October
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Hello:
My name is Sthandiwe Madlala and i would like to invite you to participate in our survey Durban Chamber of Commerce and Industry. In this survey, approximately 5 people will be asked to complete a survey that asks questions about [the overall satisfaction with the Durban Chamber of Commerce and industry. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary and your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sthandiwe Madlala at 033 - 328 1800 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Please select the position you occupy within your company?
Owner
Director/Executive
Senior Management
Management
Team Leader
Supervisor
Employee
Other
Please select the number of employees at your company
1 - 10 employees
11 - 20 employees
21 - 50 employees
51 - 99 employees
> 100 employees
I believe that belonging to the DCCI is... (Please choose the most appropriate option
Excellent value for money
Good value for money
Satisfactory value for money
Poor value for money
A waste of money
Membership brings little or no value for money because... (You may select more than one)
I can get the same member benefits elsewhere
There are little or no tangible benefits to membership
The price of membership is too high
The quality of services of the DCCI are delivered poorly
I do not know how the money i pay in membership fees is spent
Rank the reasons why you read the DCCI Daily Digest 3 or more times per week... where 1 is the main reason and 6 is the least relevant. Do not repeat any numbers
The content is relevant and interesting __
The business news captures highlights form many different publications and packages it well __
The economic indicators provide me with a quick update of what's happening in the market __
The advertorials by member companies inform me of suppliers I can use in my business __
The upcoming DCCI events are listed and allows me to book online __
The Chamber notices inform me as to what the DCCI is doing for members __
How often do you...
0 times
1 - 2 times
3 - 4 times
5 times
6+ times
Think the DCCI should publish a Digest? (per week)
Visit the Chambers website (per month)
Follow the Chamber's activities on Social Media platforms (per week)
Visit the DCCI at its offices (per month)
Read about the DCCI and its activities in the media (per month)
Which Social Media platforms do you follow the DCCI on? (You may choose more than one)
None
Facebook
Twitter
Linked In
Pinterest
Rate your overall satisfaction with the DCCI
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
What suggestions do you have that would help the DCCI deliver a better service to its members?
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