DD | QuestionPro

When it comes to Pay TV DTH brands, what comes to your mind?

What are the attributes you look for when you choose a pay-TV operator?

Please rate the following:

Subscription price

Service speed

Service Quality

Brand name

Popularity

Number of Channels

Variety of channels

Exclusive channels

HD channels

Do you follow any DTH TV brand on Social Media? If yes which brand?

Yes

No

Please rate the following activities you would like to engage with your DTH brand on social media: In terms of importance with 1 being least important

Receive information on programs

Receive information on channels

Info on offers

Contests

Raise complaints or issues and get them resolved

View related videos and pictures

Post topics, pics or videos.

Interact with other customers

Give suggestions and feedback

Have you ever visited any social media page of your DTH or Tv channel provider?

Yes

No

How do you rate the social media brand page of your TV channel provider or DTH provider on the following aspects ?

Which of the following service do you subscribe to watch TV channels?

How important is it for your TV channel provider or DTH brand to be on social media, for you to choose or recommend it?