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| Hi there! Today we'll be asking you a few questions about music listening. Your feedback will be carefully considered, so your honest input means a lot to the entire Deezer team. |
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| On a scale of 1 to 10, how likely or unlikely would you be to recommend Deezer to a family member or friend? |
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| * Which of the following devices do you own and have used in the past 30 days? |
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| Which of these devices have you used to listen to music in the past 30 days? |
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| * How often did you listen to music in the past 30 days? |
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| How many hours a day do you spend listening to music? | | |
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| Have you paid for a music download in the past 3 months? |
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| Which of the following services are you aware of? |
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| Which of the following services have you used in the last 3 months? |
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| Please select which of the following benefits you deem important in a music streaming service. |
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| Please select the benefit you deem least important in a music streaming service. |
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| Please select the benefit you deem most important in a music streaming service. |
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| Which of the following services have you paid for a subscription for in the last 3 months? |
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| How much do the following benefits influence your willingness to pay for a music streaming service? |
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| * No limits on skipping past songs. |
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| * Elimination of advertising. |
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| * Being able to store the music on my device for when I'm not connected to the internet. |
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| * Unlimited access across all my devices. |
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| Are you willing to pay for a music streaming service at this point in time? |
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| Why do you choose not to pay for a streaming service at this point in time? |
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| How would you rank Deezer on the following benefits?
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| Ease of use | |
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| Visual Design | |
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| Music catalogue | |
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| Multiple device accessibility | |
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| Sound quality | |
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| Content editors | |
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| New music recommendations | |
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| Sharing on external social media | |
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| Following other users | |
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| Legal, official tracks | |
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| Automatic, endless playlists | |
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| Direct search and play of content | |
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| Building a collection | |
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| Which of the following Deezer features are you aware of? |
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| Which of the following Deezer features have you used? |
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| How would you judge the following Deezer features?
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| From which devices have you accessed Deezer in the past 30 days? |
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| How would you rate your Deezer experience on a:
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| Are you aware of Deezer's Premium+ subscription? |
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| The following four questions will ask you about the benefits of Deezer's Premium+ subscription. Please answer honestly, it isn't a test. |
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| Did you know Premium+ gives you unlimited skipping of radios? |
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| Did you know Premium+ gives you ad-free listening? |
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| Did you know Premium+ gives you higher quality audio? |
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| Did you know Premium+ allows to store music on your devices for offline listening? |
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| On which of the following devices can you listen to all the music you want on Deezer, for free? |
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| On which of the following devices can you listen to all the streaming radios you want on Deezer, for free? *A streaming radio is an endless stream of tracks similar to a selected genre, track, album, artist, or playlist. |
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| How do you discover new music tracks? | | |
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| Do you have any other feedback regarding Deezer? | | |
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