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Dear Customer:

As the Brand Ambassador of Delightfull, I want to thank you for giving us the opportunity to serve you. Please help us by taking a couple of minutes to tell us about the service that you have received so far. We appreciate it and we want to make sure we meet your expectations. Attached, you will find a coupon good to fill. We hope that you will accept this and send us back for our own avaliation and make better in the future.


Sincerely,
 
 
 
In general, what is the level of satisfaction in Delightfull products? Did it meet your expectations?
 
total
 
high
 
medium
 
none
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
With regard to product quality, workmanship and functionality, how you rate the Delightull product overall?
 
perfect
 
good
 
medium
 
poor
 
 
 
How satisfied are you with customer service?
 
tottaly satisfied
 
satisfied
 
neutral
 
unsatisfied
 
 
 
How satisfied are you with logistic on delivery?
 
tottaly sutisfied
 
sutisfied
 
neutral
 
unsatisfied
 
 
 
How likely would you be to recommende our Brand to a friend?
 
tottaly
 
with some restrictions
 
neutral
 
not recommended