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What is your age group?
 
18-24
 
25-35
 
36-45
 
46-55
 
Above 55
 
 
 
Which job/industry are you in? (Pick the most relevant)
 
Accommodation, Food and Beverages
 
Accounting, Auditing and Finance
 
Administrative and Human Resources Services
 
Advertising, Marketing and Public Relations
 
Agriculture, forestry and fishing
 
Arts, Media and Communication
 
Biotechnology and Pharmaceutical
 
Construction, mining and quarrying
 
Consultation Services
 
Customer Service & Call Centre
 
Education and Training
 
Engineering
 
Leisure & Hospitality
 
Government Services
 
Health and Social Care
 
Computer and Information Technology
 
Installation, Maintenance and Repair
 
Manufacturing and Production
 
Retail and Wholesale
 
Sales and Marketing
 
Science
 
Other: Please specify
 
 
 
 
How in-depth is your knowledge on standard Office Applications (such as Microsoft Word or Microsoft Excel)?
 
Very familiar, able to perform difficult functions which includes complex programming or creating templates
 
Familiar, able to create commercial use documents or using standard arithmetic functions
 
Basic functionality, ability to modify and save
 
Heard of, have no interest
 
Do not know, have no interest
 
 
 
How important is it to understand basic Office Applications (Microsoft Word / Microsoft Excel / Microsoft Outlook)?
 
1 – Not important
 
2 – Less important
 
3 – No comments
 
4 – Quite important
 
5 – Very important
 
 
 
How important is the existence of a business within the Internet?
 
1 – Not important
 
2 – Less important
 
3 – No comments
 
4 – Quite important
 
5 – Very important
 
 
 
It is important that the web presence of a business should be created by the business owner or the marketing department within the environment and not relying on public to “add a business” on social networking pages (such as Facebook).
 
1 – Not important
 
2 – Less important
 
3 – No comments
 
4 – Quite important
 
5 – Very important
 
 
 
Rate the importance of utilizing web marketing techniques such as social networking pages (Twitter / Facebook / Instagram) as a form of reaching people.
 
1 – Not important
 
2 – Less important
 
3 – No comments
 
4 – Quite important
 
5 – Very important
 
 
 
Traditional methods (the usage of ledgers, telephones, letters, faxes) versus current technology (the usage of accounting software, e-mails, payroll software)
 
 
 
Which type of company are you currently working for?
 
Traditional
 
Fully-Reliance on Technology
 
A mixture of both but relying mostly on traditional methods
 
A mixture of both but relying mostly on technology
 
I prefer not to answer
 
 
 
Hello -
You are invited to participate in the survey. This survey aims to understand people, particularly Malaysians and also the importance of adopting e-technology in management and operations within a working environment. It will take approximately 10-15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project as information relating to identity will not be taken. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me at [email protected]

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