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Questions marked with an * are required Exit Survey
 
 
* Gender
 
Male
 
Female
 
 
 
* Age
 
15-24
 
25-34
 
35-44
 
45-54
 
55-64
 
Other
 
 
 
 
* Rank the types of hotel in order of preference (1 being the most preferred)
Luxury Hotel
Budget Hotel
Boutique Hotel
Chain Hotel
Heritage Hotel
Bed and Breakfast
Backpacker/Youth Hostel
 
 
Rate the below factors on importance when choosing type of hotel
Very Important Important Not Important
Price
Design
Space
Facilities
Service
Type of clientele
 
 
 
Do you prefer staying in hotels that cater to large groups like tour groups or event delegates?
 
Yes
 
No
 
 
When staying in a hotel, which facilities are important to you? (Please rate in order of importance)
Very Important (Deal Breaker) Important (Good to have) Not Important (Makes no difference)
* Restaurant
* Business Center
* Meeting Rooms or Seminar Rooms
* Swimming Pool
* Gym
* Spa
 
 
When staying in a hotel, how important are the following services to you?
Very Important (Deal Breaker) Important (Good to have) Not Important (Makes no difference)
* 24 hour room service
* Laundry service
* Ironing service
* Staff addressing by name
* Printing service
* Unexpected service (e.g. service rendered without being requested for)
* Preference remembered and delivered (e.g. quiet room, double bed or specific floors)
 
 
 
* Have you stayed at a Chain Hotel (Hotels that are part of a group with multiple properties with the same brand name and similar operations) before?
 
Yes
 
If No, why?
 
 
What do you like about Chain Hotels?
   
What do you dislike about Chain Hotels?
   
 
 
 
* Have you stayed at a Boutique Hotel before?
 
Yes
 
If No, why?