Do customers prefer technological innovation rathe

1. When choosing a dining facility you especially look for:

Personal service

Efficiency of service

Other

2. How important is the waiting time in deciding for a particular restaurant?

3. How important is the possibility to pay by credit card in a restaurant?

4. In a restaurant, you would rather opt for:

Human touch

Self-service ( e.g. an interactive ordering system, e-Menu, interactive display that allows you to choose the favorite drink/food product and order it instantly, without the help of a waiter)

Other

5. How important is entertainment (possibility to surf the internet, play games, use instant messaging, preview maps of the city and its attractions-all of them possible with usage of e-menus/ intelligent surfaces/ touch screen surfaces) when choosing a restaurant?

6. Which of the following options available by using the interactive ordering systems-eMenus/intelligent surfaces/touch screen surfaces is most important in your opinion?

Placing the order individually/automatically

Paying with the credit card at the table without the use of a separate/portable POS/ card terminal

Using the entertainment facilities embedded in the interactive system

Other

7. How interested are you in the following options made available by the interactive service systems in a restaurant:

8. From the types of dining outlets below, which one do you most frequently use in the course of 1 year?

Cafe

Fast food

Casual

Fine dining

9. How many times per month do you use the services of a dining facility?

I do not dine out

Less than 4 times

4-10 times

More than 10 times