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| DCT meeting your proforma window for berthing on time? |
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| DCT meeting your proforma window for productivity agreement? |
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| Improvement in frequency of container damage? |
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| improvement in frequency of Empty Yard delays in accepting containers? |
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| Improvement in frequency of Empty Yard delays in releasing containers? |
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| Response and practicalities to handle unscheduled ships( extra loaders; damaged ships etc.)? |
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| Response and practicalities to handle vessels not on agreed proforma? |
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| Proactive communication of delays during vessel operations? |
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| Communicating damages within 12 hours? |
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Communicating missing seals within 12 hours?
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