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name
   
 
 
 
gender
 
male
 
female
 
 
 
Educational level
 
primary
 
secondary
 
PU/XII/diploma
 
Undergraduate
 
postgraduate
 
Other
 
 
 
 
Occupation
 
student
 
employee
 
business
 
professional
 
Other
 
 
 
 
1.Are you aware of various E-banking services offered by your bank?
 
yes
 
no
 
 
 
2. If Yes, what are the different E-baking services offered by your bank?select all that apply
 
utility bill payment
 
mobile/DTH Recharge
 
International transfer fund
 
online shopping
 
fund transfer
 
account information
 
ticketing/booking
 
investments

 
 
 
3. do you access E-banking services?
 
yes
 
no
 
 
 
if yes to Q 3 above, which of those services do you use regularly?select all that apply if no means go to part 3 of questionnarie
 
utility bill payment
 
mobile/DTH recharge
 
international funds trasfer
 
online shopping fund transfer
 
account information
 
ticketing/booking
 
investments
 
Other
 

 
 
 
4. would you willing to pay for those services?
 
yes
 
no
 
 
 
if yes how much would you be will to pay
 
0%
 
2%
 
4%
 
8%
 
10%or more
 
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