eCommerce User Testing

Please click continue to start the survey. Please keep in mind you cannot save and come back to complete this (10 question) survey.

* First Name :
* Last Name :

What date & time did you visit the site?
If you don't recall exactly, please supply an approximate time.

Month	Day	Year	Hrs.	Mins.	AM/PM

If you shop online, approximately how many purchases online make in a month?

I don't

1-3

3-5

6+

Is there an online store that you prefer to shop from? I.e. eBay, Amazon, etc. If there is not a store online you prefer, please answer N/A.

What do you like about this online store that keeps you coming back?

Which of the following elements are you willing to overloook when shopping online?

Payment Security

Product Pricing

Customer Service

Product Quality

Tell us about your experience on The Online CPAP Store site. Feel free to provide all candid feedback.

How easy was The Online CPAP Store to navigate as a user?

Easy

Not Easy, But Manageable

Difficult

Frustrating

How was the 3-step checkout process on The Online CPAP Store site?

Easy

Not Easy, But Manageable

Difficult

Frustrating