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Dear Valued EMB Client,
Satisfying our customer needs is an essential element to staying in business in this modern world of global competition. We must satisfy and even delight our customers with the value of our products and services to gain their loyalty and repeat business.
We as EnviroServ have adopted a customer centric approach. As a direct result, we are instituting Customer Surveys. These surveys will be brief in nature but will allow us to rate our service delivery, etc.
The surveys are not designed to be intrusive on your time, but we ask that you take the time to complete them. By rating our services, we can become more efficient by targeting areas that need attention. The results of the surveys will be shared with you on an annual basis, allowing you to see how your employees perceive us. Internally, all negative responses will require action plans from our staff, ensuring the problem is corrected. Our goal is to provide you with the best service possible.
Thank you for participating in our customer satisfaction survey. Your views are important to us.
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| When you contacted EMB were your calls received in a professional manner? |
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Was your query received and handeled in a professional manner?
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What was your over all satisfaction with the service you received?
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Did you receive your product on time?
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Was the product delivered in good order?
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Was the product packaged as specified on your order?
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Was the product packaged as specified on your order?
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Was all the paperwork in order
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What is your overall satisfaction with the delivery of your product?
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