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Hello:
You are invited to participate in McNew & Associates' Client Satisfaction Survey. It will take less than five minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions so that we can better serve you.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact McNew & Associates at 719.685.7897 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What is the name of your company?
   
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer Service Experience
Accessibility
On-time Delivery of Service
Professionalism
Quality of Service
Understanding of Client Needs
 
How would you rate our services?
Well Below Average Below Average Average Above Average Well Above Average N/A
MAI Accounting/Bookkeeping
MAI Bid & Proposal Support
MAI Contract Management
MAI Audit Support
MAI Consulting
MAI Accounting System Setup
 
 
Due to our services, do you feel more knowledgeable toward the area of work you hired us for?
 
Yes
 
No
 
N/A
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to recommend our company to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How did you hear about McNew & Associates, Inc.?
   
 
 
 
Do you have any suggestions for improvement?
   
 
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