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2015
April
E
Evarus - Support Tech
Evarus - Support Tech
Support Technician - Survey
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How many hours per week would you like to work?
Intern - Less that 15 hours per week
Part Time - 15 to 29 hours per week
Full Time - 30+ hours per week
We are looking for support technicians who can help customers remotely fix common PC problems.
Describe some experiences that demonstrate your ability to do this.
We work mostly with businesses who deal with Active Directory, Corporate Policies, and strict system requirements.
Describe 3 of the ways that Active Directory can help organizations control PC’s and Users
Rate your experience with these Operating systems on a scale from 1 to 5?
1=Never Touched it
2=Used it a little
3=Comfortable getting around
4=Confident with it and can figure out what I do not know
5=No Problem … I can handle almost anything
1
2
3
4
5
Windows XP
Windows 7
Windows 8 / 8.1
Windows 10
Windows Server 2003
Windows Server 2008
Windows Server 2012
Linux
Max OSX
Hyper-V
VMware
List the different Firewalls that you have worked with.
Rate your experience with these Operating systems on a scale from 1 to 5?
1=Never Touched it
2=Used it a little
3=Comfortable getting around
4=Confident with it and can figure out what I do not know
5=No Problem … I can handle almost anything
1
2
3
4
5
TCP/IP – Subnets, Routing, ARP Tables
DNS
DHCP
NAT
IPSEC – VPN Configuration
Firewall Rules
A Windows user calls up and says that they cannot get on the internet.
What are the steps you would take to diagnose the problem?
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