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Hello:
You are invited to participate in our EFRS Certification and Training survey. In this survey, EFRS users will be asked to complete a survey that asks questions about EFRS certification and training process. It will take approximately 10 minutes or less to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Scott Smith (position) at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
* Select the region you are located.
 
Central
 
Northeast
 
Southeast
 
Western
 
 
 
* What is your EFRS user role?
 
Cashier
 
Cashier Supervisor
 
Authorized Official
 
Local Administrator
 
Global Administrator
 
 
 
* How long have you been an EFRS user?
 
0 – 1 year
 
1 – 2 years
 
3+ years
 
 
 
* The certification process was easy to follow.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
* The training content was well organized, easy to read and follow.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
* After taking the training, I was fully prepared to use the EFRS application.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
* After taking the training, I did not need someone to help me use the EFRS application.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
* The EFRS test was well organized, easy to read and follow.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
* Fill in the blank response.

I passed the EFRS test on the ______________.
 
first attempt
 
second attempt
 
third attempt
 
fourth attempt
 
fifth+ attempt
 
 
 
* Once I passed the EFRS test, it was an easy process to create and print the certificate.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree