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Exaserv Customer Support Survey

Exaserv Customer Survey
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Questions marked with an * are required Exit Survey
 
 
Exaserv is dedicated to providing our customers with exceptional SAP support services.  To ensure we meet our own, and customer, expectations, we are asking for feedback on our performance.  We will use all information provided to better our support services and offering.  Thank you for your participation in this customer survey.
 
 
 
* Customer Name Responding to Survey:
   
 
 
 
* About how often do you engage the Exaserv support staff?
 
0-1 times monthly
 
2-10 times monthly
 
10-20 times monthly
 
20 + times monthly
 
 
How satisfied are you with the following interactions with the Exaserv support team:
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
* Knowledge of Resources
* Availability of Resources
* Timeliness of Responses
* Communication Skills
* Proactive Attitude
 
 
 
What can Exaserv do to better deliver upon your expectations?
   
 
 
 
Would you recommend Exaserv to other organizations looking for SAP support services?
 
Yes
 
No
 
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