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Surveys
2016
January
E
Existing Customer Questionnaire
Existing Customer Questionnaire
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Exit Survey
Hello:
You are invited to participate in our Existing Customer Survey. In this survey, our existing customers will be asked to complete a survey that asks questions about the general satisfaction with Myers-Seth Pump, Inc. and the products and services we provide. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Litsa Milonas at (904) 571-2675 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How did you find Myers-Seth Pump, Inc.?
What is your job title/position?
What jobs do you use your Myers-Seth product for?
What qualities did you look for when buying your product that made you decide on Myers-Seth (Select all that apply)?
Reliability
Ease of use
Power
Innovation
Durability
Fuel Consumption
Low-Cost Maintenance
Low Operating Cost
Price
Size
Reputable
Other
How satisfied are you with the following:
Website
Customer Service
Product Quality
Product Maintenance Services
Did you use our website to find out about our products and services?
Yes
No
Do you personally follow social media accounts related to your career industry?
Yes
No
No, but I would be interested in doing so
I do not use social media
Would you be interested in industry-specific blog posts, webinars and training videos related to your career/trade?
Yes
No
Maybe
What is the best way to reach you with industry information and news (Select all that apply)?
Mobile Websites
Mobile Apps
Facebook
LinkedIn
Email
Traditional Advertisements
Mail
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