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The main purpose of this questionnaire is mainly to measure user satisfaction, of Facebook users.
This questionnaire is for Marketing Research purposes and all information will be kept confidential.
Please answer all the questions in all the sections with the most suitable answer.

Thank you very much for your time and support.

Please start with the survey now by answering the following questions

 
 
 
Demographics
 
 
 
* GENDER
 
Male
 
Female
 
 
 
AGE
 
19 years old & below
 
20-29 years old
 
30-39 years old
 
40-49 years old
 
50 years old and above
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
1. Facebook is a convenient way for me to connect with friends, all around the world.
2. Facebook’s security and privacy setting protects my personal information, pictures and videos from the public.
3. Facebook chat and messaging service is convenient and fast.
4. Facebook allows me to upload and view photos and videos from all gadgets (phone, laptop, tablet).
5. Facebook FAQ and HELP pages, truly provide assistance and clears doubts.
6. I use Facebook to play games, alone and with friends.
7. I use Facebook to discuss assignments and communicate with friends.
8. I bond with other users of similar interests, using Facebook Groups and Pages.
9. Overall Facebook is the best social networking site I have used.
 
 
 
How many hours in a day, do you spend on Facebook?
 
2-4 hours
 
5-7 hours
 
7-9 hours
 
More than 10 hours
 
 
 
How often do you check your Facebook account?
 
Once a day
 
2-5 times a day
 
7- 9 times a day
 
More than 10 times a day
 
 
 
How many friends do have on Facebook?
 
Less than 50
 
50-100
 
100-200
 
More than 200
 
 
 
How often do you update your status on Facebook?
 
Everyday
 
Every week
 
Every Month
 
Rarely
 
On special Occasions only
 
 
 
Facebook Users' Satisfaction