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Surveys
2013
May
F
Facebook User satisfaction
Facebook User satisfaction
FACEBOOK USERS' SATISFACTION SURVEY
0%
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The main purpose of this questionnaire is mainly to measure user satisfaction, of Facebook users.
This questionnaire is for Marketing Research purposes and all information will be kept confidential.
Please answer all the questions in all the sections with the most suitable answer.
Thank you very much for your time and support.
Please start with the survey now by answering the following questions
Demographics
*
GENDER
Male
Female
AGE
19 years old & below
20-29 years old
30-39 years old
40-49 years old
50 years old and above
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
1. Facebook is a convenient way for me to connect with friends, all around the world.
2. Facebookâs security and privacy setting protects my personal information, pictures and videos from the public.
3. Facebook chat and messaging service is convenient and fast.
4. Facebook allows me to upload and view photos and videos from all gadgets (phone, laptop, tablet).
5. Facebook FAQ and HELP pages, truly provide assistance and clears doubts.
6. I use Facebook to play games, alone and with friends.
7. I use Facebook to discuss assignments and communicate with friends.
8. I bond with other users of similar interests, using Facebook Groups and Pages.
9. Overall Facebook is the best social networking site I have used.
How many hours in a day, do you spend on Facebook?
2-4 hours
5-7 hours
7-9 hours
More than 10 hours
How often do you check your Facebook account?
Once a day
2-5 times a day
7- 9 times a day
More than 10 times a day
How many friends do have on Facebook?
Less than 50
50-100
100-200
More than 200
How often do you update your status on Facebook?
Everyday
Every week
Every Month
Rarely
On special Occasions only
Facebook Users' Satisfaction
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