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  1. Surveys
  2. 2013
  3. April
  4. F
  5. Ferguson Twilight Run
 
 
Dear Ferguson Twilight Run participant:

Thank you so much for participating in the fourth annual Ferguson Twilight 5K and 10K Run race last Saturday, May 18th. We appreciate you clicking here to give us some input on our events. Our goal is to put on the best races possible and feedback from runners like you will give us the information we need to work toward our goal.

We would like to make sure we are doing our best on what we can control. So we ask that you please take some time to answer the following questionnaire about this event - it will take you less than 8 minutes. We have partnered with a business called One Source, A Marketing & Research Company, to help us understand how we did and what we can do better next year.

Please be assured that your responses and e-mail address will remain confidential. The folks at One Source tell us that responses from each person will be rolled together and your name will never be attached to your responses. So please be honest and tell us what you really think.

Thanks for your input and for your participation in the Ferguson Twilight Run!

Sincerely,

Dwayne, Race Director
Ferguson Twilight 5K/10K Run
 
 
 
* Did you complete the Ferguson Twilight Run on Saturday, May 18th this year?
Yes No
 
 
 
* Which event did you participate in?
 
5K
 
10K
 
1 mile fun run
 
 
 
* How many times have you participated in the Ferguson Twilight Run in the past?
 
This was my first time
 
I've been in 2 or 3 of them
 
I've run in all 4 of them
 
 
 
* Overall, what did you think about this year's Ferguson Twilight Run? Please think about all aspects of the event from beginning to end. Would you say the Ferguson Twilight Run was...?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
* Please tell us why you feel the Ferguson Twilight Run race was "poor."
   
 
 
Which of the sponsors of the Ferguson Twilight Run event can you remember? Please enter all the sponsor company names which come to mind.

Enter only one name per row.
Sponsor Names
1
2
3
4
5
6
7
8
9
10
 
 
 
* When did you first hear about the Ferguson Twilight Run? Please select the answer below which best describes when you first heard about this event.
 
A few days before the race
 
About a week before the race
 
Two weeks to a month before the race
 
About a month to three months before
 
Three to six months before
 
Six to nine months before
 
Nine months to a year before
 
At last year's race
 
 
 
* How did you hear about this year's race?
It is possible you heard about it several ways so please select as many as is appropriate. Would you say ...
 
A friend told me
 
A race sponsor
 
Billboard
 
Poster
 
Print advertisment such as Alive or Community News
 
At a Big River Running Company store
 
Race calendar
 
On Facebook
 
On Twitter
 
Internet search
 
Some other way

 
 
 
* What was the other way you heard about the Ferguson Twilight Run?
   
 
 
 
What method did you use to register for the Ferguson Twilight Run?
 
On-line registration
 
Paper registration
 
 
 
* When did you register for this year's race?
 
At last year's race
 
Before April 19th
 
Between April 20th and May 15th
 
After May 15th
 
At the Farmers' Market
 
At the packet pick up on Saturday morning
 
Right before the race on Saturday
 
 
 
* Now we want to ask a few questions about the packet pick-up process.

When did you pick up your race packet?
 
Thursday or Friday
 
Saturday morning
 
Saturday afternoon right before the race
 
None of the above, someone else picked it up for me
 
 
 
* Did you buy anything at the STORE on the day you picked up your race packet?
 
Yes
 
No
 
 
 
* How was your overall experience when you made your purchase from STORE on the day you picked up your packet? Would you say it was:
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Approximately how much did you spend when you purchased something at STORE?
 
 
 
* How would you rate the packet pick-up process?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Which of the reasons listed below best describe why you think the packet pick-up process was "fair" or "poor"? Choose all that apply.
 
It took way too long
 
They didn't have my information
 
My information was incorrect
 
They were out of my shirt size
 
It was very disorganized
 
The person that helped me was rude
 
Some other reason
 

 
 
 
* What do you think about the t-shirt overall?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Have you visited the Ferguson Twilight Run Website?
 
Yes
 
No
 
 
 
* What did you think of the Website overall? Would you say it was...?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
On the Ferguson Twilight Run Website did you ...
Yes No
* Register on-line?
* Check for race details, such as start time and location?
* View course map?
* Review results from past Ferguson Twilight Runs?
* Look for packet pick-up information?
* Look at results for this year's race?
* Find ways to volunteer to help at the event?
* Click on a link to the Website of one of the sponsors?
* Look for ways to contact the race director?
* View information about Live Well Events?
* Search for information on sponsoring the Twilight Run
* WebFiller12
* WebFiller13
* WebFiller14
* WebFiller15
 
 
 
* How did you get to the race on Saturday morning?
 
I drove and parked
 
I rode with someone else and we parked
 
I rode with someone else and they dropped me off
 
I live close by so I walked/rode a bike
 
Some other way
 
 
 
* Did you use the shuttle service?
 
Yes
 
No
 
 
 
* How would you rate the convenience of the parking for the run on Saturday?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
Now we'd like to know what you thought about a few aspects of the Ferguson Twilight Run. Please tell us what you thought about each.
Excellent Very good Good Fair Poor Don't know/Didn't use
* Shuttle service
* Restroom availability at start area
* Restroom cleanliness at start area
* Water availability at start area
* Starting line organization
* The course overall
* The cleanliness of the course
* The course being sufficiently free of obstacles such as potholes, cracks and rough surfaces
* Volunteer support
* Friendliness of volunteers
Excellent Very good Good Fair Poor Don't know/Didn't use
* Enthusiasm of volunteers
* Sufficient number of volunteers
* Aid station support
* Water availability on course
* Traffic control on the course
* Finish line organization
* Restroom availability at finish area
* Restroom cleanliness at finish area
* Water availability at finish
* Finishers' medals
 
 
 
* How was your finishing time compared to what you expected?
 
Much better than I expected
 
Just a little better than what I expected
 
About what I expected
 
A little worse than what I expected
 
Much worse than what I expected
 
I had no clue what my time would be
 
 
 
* About how long did you stay in the post-race event area after the race?
 
I left immediately after the race
 
I got something to drink in the post-race event area and then took off right away
 
I stuck around for a while at the post-race event area but left before the awards ceremony
 
I stayed at the post-race event area to watch the awards ceremony, then left
 
I stayed for the after-race party
 
 
Thinking about the awards ceremony, please tell us what you thought about ...
Excellent Very good Good Fair Poor Don't know
* The awards ceremony as a whole
* The awards themselves
* AwardsFill3
* AwardsFill4
* AwardsFill5
* AwardsFill6
 
 
Now we'd like to know what you thought of the post-race party. Please rate each of the following aspects of the post-race party:
Excellent Very good Good Fair Poor Don't know/Didn't have any
* Variety of food provided
* Quantity of food provided
* Selection of drinks provided
* Quantity of drinks provided
* Location of the post-race party
* Band that played, Dr. Zhivegas
* PRPFill7
* PRPFill8
* PRPFill9
* PRPFill10
 
 
 
* As of right now, how likely are you to participate in the Ferguson Twilight Run next year?
 
Definitely will do this again
 
Probably will do this again
 
Might or might not do this again
 
Probably will not do this again
 
Definitely will not do this again
 
 
 
* Would you recommend the Ferguson Twilight Run to a friend or relative in the future?
 
I absolutely would
 
I probably would
 
I might or might not
 
I probably would not
 
I absolutely would not
 
 
 
* Considering what you paid for registering for the Ferguson Twilight Run, would you say this event was:
 
An excellent value for the money
 
Very good value for the money
 
Good value for the money
 
Fair value for the money
 
Poor value for the money
 
 
 
If there were one thing that the organizers of the Ferguson Twilight Run could do to improve the event for you, what would that be?
   
 
 
 
In your opinion, what is there about the Ferguson Twilight Run which makes it unique? That is, what make it stand out from other races you have run, or could run in the area?
   
 
 
 
* These last few questions are just to help us better understand the responses to these questions.

First of all, are you ...?
 
Male
 
Female
 
 
 
* What is your age?
   
 
 
 
* About how far did you travel to get to the race? That is, about how many miles away do you live?
 
2 miles or less
 
3 to 25 miles
 
26 to 50 miles
 
51 to 100 miles
 
101 to 250 miles
 
251 to 500 miles
 
Over 500 miles
 
 
 
* Did you have an over-night stay in a local hotel for the purposes of participating in the Ferguson Twilight Run?
 
Yes
 
No
 
 
 
* How many nights did you stay in a local hotel for the purposes of the Ferguson Twilight Run?
 
 
 
* About how much did you, yourself, spend during your trip here for the Ferguson Twilight Run? This would include expenses for things such as hotel, food, drinks and entertainment.
 
 
 
* That is all the questions about the Ferguson Twilight Run. Thanks so much for taking the time to answer all of them. Dwayne and the entire group that put on the Twilight Run really appreciate your input.


Now, we at One Source would like to ask just a few general race related questions. There are only 4 of them and if you don't wish to answer them, you can skip right past them.
 
Sure, I'll answer them
 
No thanks, I'm done
 
 
 
* Thanks! We appreciate you taking another minute here.


First of all, what do you typically do with the shirts you get from races like this one? Would you say that with most of them you ...
 
Give them away or throw them away immediately
 
Stick them in a drawer and never wear them again
 
Only wear them for working around the house
 
Only wear them for running
 
Wear them for running as well as other activities
 
 
 
* Races typically give you a shirt with your entry. Which of the following would you rather receive with your race entry? Keep in mind that as you go down the list, the cost of the race becomes greater.
 
Nothing, I have enough race apparrel and I'd rather pay less for all races
 
Running gloves with the race logo on them
 
Hat or cap with race logo
 
Cotton race shirt w/ race logo
 
Tech shirt w/ race logo
 
Long-sleeve tech shirt w/ race logo
 
Jacket or tights w/ race logo
 
 
 
* When you participate in a race like the one this weekend, do you typically run with an electroic device such as an MP3 player or smart phone?
 
Yes
 
No
 
 
 
* What type of device do you run with typically?
 
iPod or other music listening device
 
Smart phone such an as iPhone
 
Smart phone such as an Android
 
Radio
 
Please contact One Source if you have any questions regarding this survey.
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