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Exit Survey
 
 
Gender :
 
Male
 
Female
 
 
 
Age:
 
21- 30 years
 
31- 40 years
 
41- 50 years
 
51- 60 years
 
 
 
Level of Qualification:
 
High School Diploma
 
Bachelor’s degree
 
Master’s degree
 
 
 
Occupation
   
 
 
 
1. How many different banks do you transact with?
 
0( never had any bank account with any bank)
 
1
 
2
 
3
 
4
 
5 or more
 
 
 
Which bank provides services that benefit your needs?
 
Emirates NBD
 
Dubai Islamic bank
 
RAK bank
 
Union National Bank
 
ADCB bank
 
Mashreq bank
 
Other
 
 
 
 
Have you ever closed an account with any of the banks in U.A.E?
 
 Yes
 
 No
 
If yes, please give reasons for closing the account:
 
 
 
 
Please designate the main reason(s) behind choosing a commercial bank to open an account with:
 
Convenience
 
Need for an account to receive salary payment
 
Cheaper than other banks
 
Suitable interest rates
 
Other
 
 
 
 
Which kind of transaction(s) have u been involved in?
 
Loan
 
Deposits/Investment
 
Both
 
 
 
From which bank did you take the loan(Select all that apply)?
 
 Emirates NBD
 
 Dubai Islamic bank
 
RAK bank
 
Union National Bank
 
ADCB bank
 
Mashreq bank
 
Other